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DirectTV Complaint - Promised a rate for 12 months - DirecTV service
DirectTV Complaint

DirectTV Complaint

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Promised a rate for 12 months - DirecTV service


Direct tv promised a rate of 67.74 for 12 months and upped the charge to 76.10 the third month. I called the 4th month and was told somebody would contact me. 30 days later I called again and was given no explanation as to why I was not contacted but was told this was a rate increase. I asked whether I was under contract...I was told yes. I explained that i was promised the 67.74 rate for 12 months!!! and that they were breaching their commitment. You can not increase a rate for any reason when you were promised otherwise under a contract. I know this goes on constantly and is wrong!


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